Refund Policy

Thank you for choosing Evans Tours for your travel needs. We aim to provide exceptional service and ensure your travel experience with us is seamless and enjoyable. However, we understand that situations may arise requiring changes to your plans. Please review our refund policy below:

1. Cancellation Policy:

• Cancellations made at least 48 hours before the scheduled departure date will be eligible for a full refund.
• Cancellations made within 48 hours of the scheduled departure date may be subject to a cancellation fee.
• Certain tours, activities, or packages may have specific cancellation policies. Please refer to the details provided at the time of booking.

1. Refund Process:

• To request a refund, please contact our customer service team at info@evans-tours.com or call us at +2348149365691.
• Refunds will be processed to the original payment method used at the time of booking.
• Please allow a processing time of [insert number of days] for the refund to reflect in your account.

1. No-shows:

• No-shows or failure to participate in a scheduled tour or activity without prior notification may result in forfeiture of the booking amount.

1. Exceptions:

• In cases of unforeseen circumstances such as natural disasters, government restrictions, or other events beyond our control, we may offer flexible cancellation or rescheduling options.
• Refund requests based on extenuating circumstances will be reviewed on a case-by-case basis.

1. Changes and Modifications:

• Evans Tours reserves the right to modify or cancel tours, activities, or packages due to factors such as weather conditions, safety concerns, or insufficient bookings.
• In the event of a tour modification or cancellation by Evans Tours, customers will be offered alternative arrangements or a full refund.

By booking with Evans Tours, you agree to abide by the terms and conditions outlined in our refund policy. If you have any questions or require further assistance, please don’t hesitate to contact us at info@evans-tours.com or +2348149365691. Thank you for choosing Evans Tours, and we look forward to serving you soon!