Terms and Conditions – Evans Tours
These Terms and Conditions (“Terms”) govern the relationship between you (referred to as “Customer,” “You,” or “Your”) and Evans Tours (referred to as “Evans Tours,” “We,” “Us,” or “Our”), regarding the booking and provision of tour packages and associated services to the destinations of Nigeria, Benin, Ghana, and Togo. By engaging our services and using our website (www.evans-tours.com), you acknowledge and agree to these Terms.
1. Booking and Payment:
- To secure your tour package, a non-refundable deposit is required at the time of booking.
- Full payment is due before the commencement of the tour.
- Payment can be made via bank transfer, credit card, or other payment methods as agreed upon with Evans Tours.
2. Cancellations and Refunds:
- If you wish to cancel your booking, please notify us in writing.
- Cancellation fees may apply, and the amount depends on the timing of your cancellation.
- Refunds will be processed in accordance with our Cancellation Policy.
3. Itinerary Changes:
- While we make every effort to adhere to the agreed itinerary, we reserve the right to make changes due to unforeseen circumstances, including weather, political situations, or any other factors beyond our control.
- Any changes will be communicated to you in a timely manner.
4. Travel Documents:
- It is your responsibility to ensure that you possess valid travel documents, including passports, visas, and any required vaccinations.
5. Travel Insurance:
- We highly recommend that you obtain comprehensive travel insurance, including coverage for trip cancellation, medical emergencies, and loss or damage of personal belongings.
6. Health and Safety:
- It is your responsibility to assess your health and suitability for travel. Please consult your healthcare provider before embarking on the tour.
- While we prioritize your safety, you must adhere to local laws, customs, and follow the guidance of our tour guides.
7. Liability:
- Evans Tours will not be liable for any loss, damage, injury, or delay caused by factors beyond our control.
- We recommend that you secure appropriate travel insurance to cover any unexpected events.
8. Privacy and Data Protection:
- We collect and process personal information in accordance with our Privacy Policy, which can be found on our website.
9. Complaints:
- If you have any concerns or complaints during the tour, please communicate them to our tour guide or representative promptly so that we can address them in a timely manner.
10. Website Usage:
- Your use of our website is subject to our Website Terms of Use, which can be found on the website.
11. Governing Law:
- These Terms and your tour package are governed by the laws of Nigeria.
Contact Information:
- Business Name: Evans Tours
- Email: info@evans-tours.com
- Phone: +2348149365691
- Website: www.evans-tours.com
By booking with Evans Tours, you acknowledge and accept these Terms and Conditions. If you have any questions or require further information, please feel free to contact us using the provided contact details. We look forward to providing you with a memorable and enriching travel experience.
