FAQ
Most frequent questions and answers
We offer various tours, including:
- Historical and heritage tours (e.g., the Transatlantic Slave Trade route).
- Cultural experiences, including local performances and festivals.
- Nature and wildlife excursions.
- Customized private tours.
Yes. We provide guidance and support with visa applications and travel documents. While we cannot process visas on your behalf, we will assist with the required information, invitation letters, and advice to make the process smooth.
Absolutely. Your safety is our top priority. We work with professional drivers and experienced local guides, follow safety protocols, and keep up to date with local conditions to ensure a secure and enjoyable journey.
Yes. We can arrange airport pick-up and drop-off for you at the start and end of your trip, ensuring a stress-free arrival and departure.
International flights are not included in the cost of our tours, unless specifically stated in the package. We focus on providing ground transportation, accommodation, guided tours, and experiences once you arrive.
Definitely! In addition to popular highlights, we specialize in taking travelers to authentic, less-visited destinations where you can experience local traditions, hidden gems, and cultural encounters.
Yes. We offer tailor-made tours to suit your interests, budget, and schedule. Whether you want to extend your stay, visit extra destinations, or focus on cultural, historical, or nature-based experiences, we can design a personalized itinerary for you.
Our professional guides speak English, French, and Spanish. We can also arrange guides in other languages upon request.
Depending on your group size and tour type, we provide air-conditioned cars, minivans, or buses. All vehicles are comfortable, well-maintained, and driven by experienced local drivers.
We understand plans can change. Cancellations made 30 days or more before departure are eligible for a refund (minus deposit/administration fees). For cancellations made less than 30 days before the trip, partial charges may apply. Full details are provided during booking.